King Solomon's Kosher Food Online E-Shop

I. TERMINOLOGY:

The “company” or seller / supplier is SAMSON KOSHER FOOD CORPORATION LTD., s.r.o. with its permanent address at Siroka 7/37, 110 00 Prage 1.
The “customer” is a natural person or legal entity to which the seller or supplier delivers the ordered goods pursuant to an order. The “place of delivery” is the address specified by the customer as the place to which the goods are to be delivered.

II. BASIC PROVISIONS

These Commercial Terms and Conditions relate to the services provided by the company / seller. It is only possible to deviate from these Commercial Terms and Conditions where there is a written agreement between the company and the customer. These Commercial Terms and Conditions are binding for the customer as of the instant at which it enters legal relations with our company. The customer is only in contractual relations with the company and not with any other party with which the company arranges the carriage of the ordered goods.

III. DELIVERED GOODS

Delivered goods are goods bindingly ordered by the customer which the seller or supplier is obligated to deliver to the address submitted by the customer.

Basic provisions

The terms and conditions of delivery stated hereunder are an inseparable part of all orders and contracts concluded with the supplier. An order is a draft contract of purchase. A contract of purchase is actually established at the instant at which the buyer receives and pays for the ordered goods.

The price of goods and services

The price of goods and services is governed by the price list, which is part of the web presentation. All prices are stated inclusive of VAT. The price is unchangeable once a contract has been concluded and is binding for both parties to the contract.

Ordering goods and services

Orders may be placed via our website at http://www.kosherfoodonline.cz. Orders must contain the following information: the type of goods, the term of delivery (date and time), the place of delivery (name, address and telephone number of the recipient) and identification of the customer (name, address and telephone number). The supplier reserves the right to check the authenticity of the order by telephone. An order is binding for both parties and is considered to have been fulfilled upon the payment of the price of the goods and services or a proportionate amount which the supplier may set forth. Where the order does not include all of the aforementioned information and has been paid for, the supplier shall decide on its validity. The contract shall have been performed upon the delivery of the goods to the recipient. Goods may exhibit variances to the order due to seasonality or the weight difference of certain goods. The supplier may replace such goods with other goods which have at least the same value. This exception does not concern the quality of goods. This in invariably at the highest standard possible.

The terms and conditions of payment

Payment may be made as follows (only for registered customers):

1. by invoice
2. in cash when receiving a consignment
3. in cash or by credit card when collecting your order @ King Solomon´s Deli & Bakery
4. by bank transfer into the bank account held at ČSOB: 0190480833/03003
5. by bank transfer into the bank account held at ČSOB: 0190480833/03003 with supplementary cash payment when receiving the consignment

The due date of payment of orders of goods and services

Where the supplier and the customer do not agree otherwise, the due date of payment of an order of goods and services is 2 work days as of the receipt of the order by the supplier. Where the order is not paid by the customer within 5 calendar days of the date of delivery of the goods and services to the recipient according to the order, the supplier is entitled to withdraw from the order and demand that the recipient return the goods. The rights of ownership to the goods shall pass to the buyer on the date on which the sum for the ordered goods and services is paid. An order is considered to have been paid on the date on which the value of the order is credited to the account of the supplier or on the date on which the supplier receives a postal order for this value.

The term of delivery

The term of delivery is governed by the order of the customer. The supplier is not liable for delay in the transfer of goods to the recipient due to an erroneous order or the fact that the customer is not present at the address stated in the order. Where the recipient is not present, the supplier may leave the goods with a substitute recipient (with colleagues where the goods are delivered to a company, with neighbours where the goods are delivered to a private address). Where it does not do so, it shall leave the goods in an alternative place, chosen at its own discretion, and shall inform the recipient of this place. Where a consignment is not received by the recipient, it is considered that the consignment has been delivered. Where the goods are not delivered as the fault of the customer, the price of redelivering the goods is 25 CZK per kilometre inclusive of VAT.

The protection of personal data

Personal data which the customer states in registration and in an order shall only be used for the proper execution and performance of the order and delivery. Personal data is kept in accordance with the laws of the Czech Republic and shall not be provided to any third party or used otherwise without the consent of the bearers of this data. The request of the Customer not to be sent up-to-date information and offers shall be respected where the Customer replies to such an offer by writing DO NOT SEND as the subject of the e-mail.

Returns and claims

The liability of the seller for defects to goods is governed by the provisions of Act No. 40/1964 Coll., the Civil Code. It is only possible to make a claim regarding quality or quantity when receiving a consignment. Where a claim is justified, the Customer is entitled to the replacement of the goods or to a discount on the price. The best-before date is stated on the packaging of every product and is valid when observing the conditions of proper care.

Final provisions

The supplier reserves the right to refuse the registration of the customer and any order without the need to provide a reason for doing so, even where the order has been paid for. It may refuse an order up to 24 hours prior to the delivery of the goods. The supplier shall refuse an order in writing to the e-mail address of the customer stated in the order. The customer may cancel an order up to 48 hours prior to its delivery, this by e-mail to the address of the supplier. Where the customer cancels the order after having paid for it, the supplier shall return this money to the customer. The supplier shall deduct 5 % of the total purchase price (a minimum of 50 CZK) for this transaction as a handling charge. In other cases the supplier shall return the financial sum in full. By placing an order the customer agrees to the terms and conditions stated hereto.

IV. THE OBLIGATIONS OF THE SELLER

To provide the customer with a document regarding the purchase and delivery of the goods from which it can be determined who received the order and where, who the customer was and who the recipient of the consignment was.

Where there is no written contract between them, the legal relations between the customer and the seller shall be established at the instant at which the seller receives an order from the customer. The obligation of the seller/supplier to ensure the carriage of the consignment and the obligation of the customer to pay the price pursuant to these Commercial Terms and Conditions and the valid price list for the purchase and delivery of the goods ordered shall be established at this instant.

By placing an order the Customer grants its consent to the seller to monitor telephone orders or other orders. The carrier is entitled to use such recordings in the case of a dispute regarding an order or its content.

The seller undertakes to destroy voice or text recordings no later than six months following the date of the order. The seller undertakes not to use the recordings in any other manner. The seller is liable for any damages caused to the customer due to such breach of obligation.

The seller may comply with its obligation through another carrier and shall be responsible for this as if it had handled the purchase and delivery of the goods ordered itself.

V. THE OBLIGATIONS OF THE CUSTOMER

The customer undertakes that where he/she wishes to use the services, to place an order in the set manner, i.e. over the Internet, by telephone, in writing or by e-mail and to register when first logging on.

To furnish registration or an order with the entire address of the place of delivery, including the number of the building and the exact floor (storey), room/office number or other atypical specification of the place of delivery. The customer is obligated to state in an order his/her name, surname, address and telephone number and, as the case may be, the customer number of a regular customer, where one has been issued.

The period in which it is necessary to deliver the goods to the customer is governed by the term of carriage of the company stated in its offer. In the case of disputes it shall apply that the time of the receipt of the order is binding.

VI. THE PRICES OF CARRIAGE

The customer is obligated to acquaint him/herself with the up-to-date price list of the company, which is available on the publicly-accessible website www.kosherfoodonline.cz. Unless it is stated otherwise in writing, the customer is obligated to pay the price according to the up-to-date price list for the services used within the bounds stated in these Commercial Terms and Conditions. The price of the purchase and delivery of the goods is paid in cash at the place of the delivery of the goods where it has not been agreed otherwise.

VII. APPLICABLE LAW AND LEGAL DISPUTES

All legal relations to arise between the seller and the customer are governed by Czech law. The pertinent provisions of the Commercial Code shall be applied in matters which are not regulated by a contract or these Commercial Terms and Conditions.